Toshihiko Murai

Japan Hotel School

Academic Affairs Office

Director

During her 18 years working at the hotel, she gained experience in a wide range of work, including customer service at the front desk and in guest relations, revenue management managing hotel reservations and sales, and planning and public relations for the management department.

Specialization

Hotel sector Other

Department

others

Message to students

What's important in the hotel and bridal business is to "respond" to customers' requests rather than "answer" to them.
Working in a hotel, selling intangible things. Working in the bridal industry, turning dreams into tangible things. Both jobs are difficult, but very rewarding, don't you think?