Terumi Nojo

Tsubasa Corporation

Representative Director

A former ANA international flight attendant, she is currently the CEO of Tsubasa-kai Co., Ltd. She has conducted numerous training sessions on business etiquette and customer service at hotels, schools, companies, and government offices. Her belief is that "a company is its people," and she works to the core of people to bring out the best in them in their hospitality. On top of that, she provides effective training to help people become more aware, perceive, and act.
The training content is wide-ranging, including business etiquette, customer service and hospitality, service assistance, barrier-free services, customer psychology, crisis management, and handling complaints.

Department

Daytime and Nighttime

Specialization

General Education

Department

Hotel Course　Bridal Course　English Course

Subjects

Business Practices

Message to students

Things I casually wondered about and found fun
By opening the door to learning for yourself with the key of interest, your knowledge will shine more deeply.
Enjoy your time as a student at Hotesque while cherishing the things that interest you in your daily life.
What good thing happened to you today?

Our motto is "Understand, Do, Pass"!

This class teaches communication skills, correct language usage, common sense, business manners, and business documents. We aim to pass the exam by providing content that will not only help students understand but also enable them to be able to do things right away and to back up their employment prospects. In the second year, we aim to improve students' business skills so that they can actually apply them in order to actively develop their business.
I will be providing fun classes. Thank you for your support.