- ホーム
- School Guide
- Lecturer Introduction
- Masashi Ueno
Masashi Ueno
Message to students
Many guests who use hotels do so in search of something out of the ordinary.
To achieve this, we need your help in creating a unique space.
In order to create a different space, the hard aspects are important, but the soft aspects are also extremely important.
In order to improve the soft side of things, it is necessary to be conscious of and put into practice in your everyday work the things you want to do that exceed what the customer expects.
In addition, to create a unique space, the knowledge and skills of the service staff are also essential.
It is very difficult to study after entering society.
Don't take the learning environment you have now for granted, but make sure to acquire as much knowledge and skills as possible while you still have the environment to do so.