After joining the airline, she worked as an international flight attendant for 37 years, during which she held positions such as Cabin Crew Manager and Customer Service Promotion Coordinator. During that time, she accompanied the Imperial Family and the Prime Minister on many overseas trips as the cabin crew general manager for special flights for the Imperial Family and the government. After retiring, she traveled to the Republic of Chile as the leader of the Cabinet Office Youth Overseas Expedition Group, where she was also involved in developing young talent. She has a track record as a lecturer on business etiquette, business communication, and protocol, lecturing at universities, and giving lectures and training at companies and local governments.
I would like to use my experience of being in a place where protocols are actually implemented to convey my honest opinion to the students.

Department
Night time
Specialization
General Education
Department
Hotel Department Bridal Department
Subjects
Protocol

Message to students

The "ability to respond to protocol" learned in the protocol class is essential know-how for working in a hotel, i.e. a global customer service site. Let's continue to work together toward the clear goal we set in class, "Understanding the five principles of protocol and putting them into action," in order to become excellent hoteliers. If you work hard now, a big return awaits.

Learning Objectives

"Understand the basics of protocols and their practical application, and acquire the ability to handle protocols."
・You will acquire correct knowledge, manners and behavior based on protocol.
・We aim to improve practical skills in the real world by utilizing protocol knowledge and action skills in business situations.